We want to hear from you to help answer any additional questions you might have about our announcement and partnership plan. Please call 847.244.5100. You may also email us at becomingadvia@adviacu.org.

We will keep our website updated regularly about the progression of our acquisition and systems integration plans. You will also receive periodic mailings and have access to updates available at all branch locations. We also send periodic emails with updates and important notices, so please take this opportunity to update your email address on file.

At the point when we complete our core systems integration, your monthly and quarterly statements and notices may have an updated look.

We continually review our hours of operations in all the regions where we operate to best serve our growing membership. Service hours you currently enjoy will continue uninterrupted leading up to and following the completion of our acquisition.

We will notify you with anticipated changes in our contact information well in advance of any changes.

Following the acquisition, employees will be provided new email addresses. For a time following this change, you may continue to email our staff at the current email address that you have on record.

Until our core systems integration is complete, you will continue to access your online banking as you do now. We are continually reviewing our electronic service options to bring you the newest technology to manage your transactions and stay connected to your account information. We will be introducing more robust features to our online and mobile banking to make it faster and more intuitive to how you access your funds. You will be notified well in advance of any changes, new apps, and whether these changes include any new requirements in accessing your information.

Yes, you will continue to be able to use your current Debit Card following the purchase transaction. At the time of our core systems integration, we will provide you with a new card.

Yes, you will continue to be able to use your current Credit Card following the purchase transaction. At some point, we will introduce a new card to you, and we will make sure you’re made aware of all the many benefits of choosing the right card option.

Yes, you will continue to be able to use your current checks following our acquisition. At the time of our core systems integration, if new checks are necessary, a complimentary box will be provided to you.

Immediately following our acquisition, you will have access to all branch locations and ATMs as you do currently. Limited account access may be available at other Advia CU locations until our core systems integration is complete (planned for 2nd quarter 2025). Following our core systems integration, in addition to enjoying access at all Advia CU branch locations, you will also be able to access your account at our Co-Op and Alliance One Networks with combined 35,000+ Surcharge-Free ATMs and Credit Union Family Service Center locations nationwide.

Advia Credit Union is insured by the NCUA (National Credit Union Administration) through the NCUSIF (National Credit Union Share Insurance Fund). Your deposits will continue to be federally insured to the maximum amount available – currently to at least $250,000 per depositor and backed by the full faith and credit of the United States government.

When our core systems integration is complete, we will review all services provided to members, including service charges, to make sure that we provide consistent, low-cost access to the most innovative financial services you’re requesting. To review Advia Credit Union’s current service pricing information, please visit adviacu.org/disclosures.

It’s anticipated to be in 2nd quarter 2025 that we will complete our core systems integration, which may require a slight change to account number structures. We will work to minimize any changes made to accounts, including your account number. We understand that this type of change may cause disruption, so our commitment will be to make any transition needed in the future such that you experience no hiccups in accessing your account information.

You will experience great rewards in the form of competitive rates and easy access tools to financial services. Large credit unions are equipped to provide greater member return, and enhanced delivery channels such as online services. Large credit unions are also able to provide additional career opportunities to employees. Advia’s strength provides the size, resources, and commitment necessary to competitively meet the financial needs of our customer clients, commercial, municipal, and non-profit customers now and in the foreseeable future. While Advia may be larger, you will still receive the great service that you experience today.

We do not have any plans to close branches. We continually monitor the performance of each branch location to the needs of our membership. Our branches will grow to thirty-two (32) throughout Northeast Illinois, Southern Wisconsin, and Michigan.

Branch signage will change following official regulatory approvals and completion of the acquisition anticipated for early October.

Advia’s headquarters is in Kalamazoo, Michigan. We will maintain a strong local and community focus in each area where we have branch locations.

Jeff Fielder is the President & CEO of Advia CU. Patti Clausen (NSCB’s President & CEO) and Jim Randall (NSCB’s Chairman) are looking forward to staying with our organization to aid in the successful integration of our two entities for both the membership and team.

This acquisition is not anticipated to result in the closing of any branches or changes to the service team that you know. Further, it provides us with opportunity to add new positions and opportunities for the team as our financial services and locations continue to grow.