In May, you will receive a new account number. Please do not use your new account number until May 19.

Former NSCB ATMs have been updated to Co-Op and Alliance One Network ATMs.

NSCB Debit & HSA Card will continue to work until May 18. New Advia card WILL NOT work until May 19.

IMPORTANT: Once received, please activate your new card, set the PIN and store it safely in your wallet. Also, for payments tied to your Debit Card, following our systems integration weekend, please provide payees with your updated card information.

Automatic pre-scheduled payments tied to Bill Pay or your Debit Card will need to be updated for any payments scheduled after May 16.

Automatic transfers set up within Online or Mobile Banking will NOT transfer to your new Digital Banking (will need to be re-established on or after May 19).

Bill Pay access will stop on May 12. All Bill Pay payments must be scheduled to pay prior to Friday, May 16. Any payment scheduled to pay following that time WILL NOT process.

IMPORTANT: Your bill payee information and history WILL NOT carry to our new Digital Banking. Please download and save bill payee information and payment history prior to our systems integration to have for your records and to make re-enrolling easy.

Gurnee, Mundelein, Niles & Riverwoods lobbies & drive-thru will be open until 5PM CT, Friday, May 16. We will reopen as usual on Monday, May 19.

You may write checks during and following our systems integration, however former NSCB checks will not be viewable within Online/Digital Banking after May 19.

Call or visit us on or after May 19 for a FREE replacement box. You’ll only be able to see cleared Advia checks in your new Digital Banking, so ordering FREE new checks is an important step to take.

NSCB Credit Cards are managed by Elan Financial Services and will continue to work without interruption. We look forward to introducing you to Advia’s suite of Commercial and Consumer Platinum Visa® Credit Card options also available to you moving forward.

Direct Deposits to your account will continue without interruption. Though your account number is changing, we will continue to honor Direct Deposits established with your former NSCB account and routing information - even after our systems integration.

Only if setting up any new Direct Deposits following May 19, use your new Advia account number MICR (located at the bottom of your new Advia checks as well as within Digital Banking) and Routing Number (272483633).

Members with a Home Equity LOC or Overdraft Protection Loan will receive separate notification related to any payment due date change or other adjustment to term. If making a loan payment in person or by mail, please make it on or before May 16, or following May 19.

Credit Reporting – former NSCB reported credit activity to TransUnion. Effective May 19, all credit related activity will be reported to all major credit bureau agencies – TransUnion, Equifax, Experian. Additionally, prior Saddle Brook Mortgage loans will transition to a Recreational Vehicle (RV) type loan which may impact how reported to credit bureaus.

Any pre-scheduled and automatic loan payments set up on your account at the time of loan origination will continue following our systems integration, however, those set up via Online Banking will need to be re-established following May 19.

See Mortgages section below for updates regarding these types of loans.

Phone service will resume at 8:00 a.m. CT, Monday, May 19. You may continue to call your local branch. In Summer of 2025, phone access to transition to our expanded Member Contact Center and Ava (Advia’s Virtual Assistant).

In April, members with mortgage loans will receive notification introducing you to our partner Mortgage Center, including updated account number information and payment instructions.

Before May 16, you are urged to download, save or print copies of previous transaction history that will not be transferred to your new Digital Banking.

Online & Mobile Banking will stop working leading up to our systems integration.

IMPORTANT: Your previous Online, Bill Pay, ACH, automatic transfers set up online, and Mobile Banking activity WILL NOT transfer to your new Digital Banking. You are urged to download and save previous e-Statement activity.

On May 19, enroll into new Online/Digital Banking. You’ll need the following to enroll:

• Consumer - New Account Number, Social Security Number (or EIN), Date of Birth, Zip Code and Last Name. To complete the login, you’ll receive a 6-digit Secure Access Code to your phone, mobile text or email (must be on system with Advia prior to enrollment).
• Commercial – New Account Number, Business EIN, Authorized Signer SSN, and Authorized Signer Date of Birth. To complete the login, you’ll receive a 6-digit Secure Access Code to your phone, mobile text or email (must be on system with Advia prior to enrollment).

Mobile Banking users – Please delete your old NorthSide Community Bank App and download Advia Credit Union’s mobile app on Google Play Store or iTunes (you may also find the download link at www.adviacu.org).

Mobile Check Deposit service will stop working leading up to our systems integration – on or around 1PM CT, Friday, May 16.

Once enrolled within our new Digital Banking on May 19 (see Online & Mobile Banking for enrollment instructions), you’ll be able to use Remote Deposit Anywhere (RDA) as your mobile check deposit tool.

You are urged to download, save or print e-Statements leading up to our systems integration as they will not carry over to your new Digital Banking. Your statement and e-statement for period ending May 16 will be sent to you via mail. Activity dated May 17 - May 31 will be received in early June and will have a new look (easy navigation instructions will be provided). If you need a copy of an old statement after June 1, please contact us.

IMPORTANT UPDATE: Your new statements following our systems integration will not include check images of cleared checks. You will be able to see cleared Advia checks in your new Digital Banking (please remember to order new Advia checks on or after May 19 as previous NSCB checks will not be viewable within Online/Digital Banking after May 19).

Visit www.adviacu.org/nscb for important updates and tools for navigating any changes to your account on and after our systems integration.

Incoming Wires – Domestic & International: We will continue to receive incoming wires through 3PM CT, Friday, May 16. All wires performed on or after May 16 should be sent using the Advia Incoming Wire Instructions: adviacu.org/wire-transfer.

Outgoing Wires - Domestic and International: Leading up to our systems integration, outgoing wires can be received until normal cutoff times of 2:30 PM. CT for domestic and 12:30 PM CT for international. Wire requests after cutoff on May 16 will be processed on May 19. (Important Note: Cut off times for outgoing wires effective starting May 19 will be 2:30 p.m. CT for domestic and 12:30 p.m. CT for international). On and after May 19, please visit adviacu.org/wire-transfer for instructions.

Zelle will stop working on Monday, May 12. No payee information will transfer to Digital Banking. Please learn more about our P2P payment options within new Digital Banking.