The week of May 12, you were mailed your new account number.

Former NSCB ATMs have been updated to Co-Op and Alliance One Network ATMs.

Your NSCB Debit & HSA Card stopped working on May 19. Your new Advia card must be activated and have a PIN set to begin working on May 19.

IMPORTANT: You must call from a phone number on account to activate your PIN. Also, for payments tied to your Debit Card, please provide payees with your updated card information.

Automatic pre-scheduled payments tied to Bill Pay or your Debit Card will need to be updated for any payments scheduled after May 16 within your new Digital Banking (re-enrollment required). 

Automatic transfers set up within Online or Mobile Banking will NOT transfer to your new Digital Banking (will need to be re-established on or after May 19).

IMPORTANT: Your bill payee information and history WILL NOT carry to our new Digital Banking. 

Gurnee, Mundelein, Niles & Riverwoods lobbies & drive-thru will reopen as usual on Monday, May 19. You now have access to all Advia locations throughout Michigan, Illinois & Wisconsin.

You may write checks during and following our systems integration, however former NSCB checks will not be viewable within Online/Digital Banking after May 19. Call or visit us on or after May 19 for a FREE replacement box. You’ll only be able to see cleared Advia checks in your new Digital Banking, so ordering FREE new checks is an important step to take.

NSCB Credit Cards are managed by Elan Financial Services and will continue to work without interruption. We look forward to introducing you to Advia’s suite of Commercial and Consumer Visa® Platinum Credit Card options also available to you moving forward.

No action needed! Direct Deposits to your account will continue without interruption. Though your account number is changing, we will continue to honor Direct Deposits established with your former NSCB account and routing information.

Only when setting up any new Direct Deposits following May 19, use your new Advia account number MICR (located at the bottom of your new Advia checks as well as within Digital Banking) and Routing Number (272483633).

Members with a Home Equity LOC or Overdraft Protection Loan received separate notification related to any payment due date change or other adjustment to term.

Credit Reporting – former NSCB reported credit activity to TransUnion. Effective May 19, all credit related activity will be reported to all major credit bureau agencies – TransUnion, Equifax, Experian. Additionally, prior Saddle Brook Mortgage loans transitioned to a Recreational Vehicle (RV) type loan which may impact how reported to credit bureaus.

Any pre-scheduled and automatic loan payments set up on your account at the time of loan origination will continue following our systems integration, however, those set up via Online Banking will need to be re-established following May 19.

Phone service will resume at 8:00 a.m. CT, Monday, May 19. You may continue to call your local branch. In Summer of 2025, phone access to transition to our expanded Member Contact Center and Ava (Advia’s Virtual Assistant).

In April, members with mortgage loans received notification introducing you to our partner Mortgage Center, including updated account number information and payment instructions.

IMPORTANT: Your previous Online, Bill Pay, ACH, automatic transfers set up online, and Mobile Banking activity WILL NOT transfer to your new Digital Banking.

Please enroll into new Online/Digital Banking. You’ll need the following to enroll:

• Consumer - New Account Number, Social Security Number (or EIN), Date of Birth, Zip Code and Last Name. To complete the login, you’ll receive a 6-digit Secure Access Code to your phone, mobile text or email (must be on system with Advia prior to enrollment).
• Commercial – New Account Number, Business EIN, Authorized Signer SSN, and Authorized Signer Date of Birth. To complete the login, you’ll receive a 6-digit Secure Access Code to your phone, mobile text or email (must be on system with Advia prior to enrollment).

Mobile Banking users – Please delete your old NorthSide Community Bank App and download Advia Credit Union’s mobile app on Google Play Store or iTunes (you may also find the download link at www.adviacu.org).

Once enrolled within our new Digital Banking, you’ll be able to use Remote Deposit Anywhere (RDA) as your mobile check deposit tool.

Your statement and e-statement for period ending May 16 will be sent to you via mail. Activity dated May 17 - May 31 will be received in early June and will have a new look (easy navigation instructions will be provided). If you need a copy of an old statement after June 1, please contact us.

IMPORTANT UPDATE: Your new statements will not include check images of cleared checks.  You will be able to see cleared Advia checks in your new Digital Banking (please remember to order new Advia checks on or after May 19 as previous NSCB checks will not be viewable within Online/Digital Banking after May 19).

For a period of time, you may continue to visit www.adviacu.org/nscb for important updates and tools for navigating any changes to your account on and after our systems integration. At some point, we will reroute this access to our home page, www.adviacu.org.

Please click here for updated information regarding Wire Transfers.

Zelle stopped working on Monday, May 12. No payee information will transfer to Digital Banking. Please learn more about our P2P payment options within new Digital Banking.