Contact Advia for member support and service.

Need help with your account or a loan? Contact Advia Credit Union by phone, secure message, or visit a branch in Michigan, Illinois, or Wisconsin. Our team is here to assist with all your banking needs.

Quick, easy ways to contact Advia Credit Union.

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Chat/Email

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Branch & ATM

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Other Member Services

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Phone and Fax Information

  • Member Service Toll Free: 844-238-4228
  • Fax: 269-226-5579
  • Lost/Stolen Debit or Credit Card: 844-238-4228
  • Lost/Stolen Visa Equity Card (VELOC): 800-828-4113
    (800-591-4961 after hours and 410-581-9994 outside US)
  • PIN Now (Debit, Credit Card): 888-891-2435
  • Bill Pay Inquiry: 855-463-3981

We are using a dedicated phone number for outreach (844.238.4228) so calls are easily recognized by members. In some cases, a local number may be used if the primary number is unavailable.

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Advia Credit Union Mailing Address

6400 West Main St.
Kalamazoo MI, 49009

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Advia Routing Number

For Routing and transit purposes our Routing Number: 272483633

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24-Hour Member Services

We strive to provide the best service possible. Call Advia at 844-238-4228.

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Mortgage Center Service

Buying a home or looking for mortgage information? Contact our mortgage team at 1-800-450-5057.

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Community Support

Giving back to the community we serve every day. Learn about sponsorship requests.

Sponsorship Request Form >

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Digital Banking Support

Use our Digital Banking Guide to learn how to get the most out of your Advia Credit Union accounts.

More About Digital Banking >

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News Media Relations

Contact Nancy Loftis, Vice President of Marketing & PR by email or by calling 844.238.4228, ext. 1442.

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Card Security

Keep your card safe with real-time text and email alerts, fraud monitoring, and online purchase protection.

Learn More >

Contacting Advia Credit Union FAQs.

Visit our branch locations page for up-to-date hours.

Contact us immediately at 844-238-4228. You can also access your Card Security features within Digital Banking.

Call us at 844-238-4228 for 24/7 support.

Open your account online today.

Open your account online today!

Experience real financial advantages.