Contact Us

We're here to help.


Have a quick question? Choose  24-hour Chat.
Contact us through secure email or other email options.

Branch & ATM

See all our branch locations and hours.
Check our holiday hours.
Find an ATM near you.
Use our Shared Branching Network.

Other Member Services

Visa Card Management prior to travel.
Make a Loan Payment.
Make a Wire Transfer.
Reorder Checks.

Phone and Fax Information

Member Service Toll-Free: 844-238-4228 Fax: 269-226-5579
Mortgage Center: 800-450-5057
Lost/Stolen ATM, Debit or Credit Card: 844-238-4228
Lost/Stolen Equity Card (VELOC): 800-828-4113 (800-591-4961 after hours and 410-581-9994 outside US)
PIN Now (ATM, Debit, Credit Card): 888-891-2435
Bill Pay Inquiry: 855-463-3981

Mailing Address

6400 West Main St.
Kalamazoo MI, 49009

Routing & Transit

For Routing and Transit purposes below is our Routing Number: 272483633

Quick Questions

Do you have simple questions you need answered?

24-Hour Member Services

We strive to provide the best service possible, call 844.ADVIA.CU.

Mortgage Center Service

Buying a home or looking for mortgage information?

Community Support

Giving back to the communities we serve every day.

Digital Banking Support

Use our online Digital Banking Guide to learn how to get the most out of your accounts.

News media relations.

Contact Nancy Loftis, Vice President of Marketing & PR by email or by calling 844.238.4228, ext. 1442.