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Other Member Services
Phone and Fax Information
Member Service Toll-Free: 844-238-4228 Fax: 269-226-5579
Mortgage Center: 800-450-5057
Lost/Stolen ATM, Debit or Credit Card: 844-238-4228
Lost/Stolen Equity Card (VELOC): 800-828-4113 (800-591-4961 after hours and 410-581-9994 outside US)
PIN Now (ATM, Debit, Credit Card): 888-891-2435
Bill Pay Inquiry: 855-463-3981
Kalamazoo MI, 49009
Routing & Transit
24-Hour Member Services
Mortgage Center Service
Digital Banking Support
Use our online Digital Banking Guide to learn how to get the most out of your accounts.
News media relations.
Contact Nancy Loftis, Vice President of Marketing & PR by email or by calling 844.238.4228, ext. 1442.