Stay Updated with Text Messaging Options
Loan Payment2 & Vehicle Insurance Reminders.3
When you have a loan with Advia, we may text you with reminders about payments due, vehicle insurance requirements, and more. These are unsolicited texts, so it’s very important to recognize the numbers being used to send messages. When in doubt, simply call us at 844-238-4228 to confirm why you may be receiving this type of alert.
Loan Payment Reminders – You may receive a message from 877-626-9600. Simply follow links provided to make your payment, or text back to speak with a Lending Specialist. Keywords you can use include HELP for payment assistance, STOP to opt out, and UNSTOP to opt back in.
Vehicle Insurance Reminders – You may receive a message from 86940 reminding you about insurance requirements on vehicle loans. The message may reference myinsuranceinfo.com. Keywords you can use include HELP for additional information and STOP to opt out.
Online Purchases – One-time Password (OTP) Verification Alerts.5
From time to time, when you make an online purchase with your Credit or Debit Card, Advia will initiate a verification pop-up window on the merchant page to confirm the purchase is not fraudulent. There is no opt in requirement for these types of texts and they will be received from short code 44397. To confirm the purchase is legitimate, you will receive a one-time password (OTP) to enter into the online pop-up window.
If you receive this type of OTP and have NOT authorized an online purchase, we urge you to contact our Fraud Detection team immediately at 844-238-4228.
<p>Yes! We use a secure method of texting to keep your account information safe. Remember, only respond to texts from the above-referenced numbers when communicating with Advia. If you receive a text from a different number, don’t respond, and please let us know. <a href="/accounts/resources/id-theft-protection" rel="noopener noreferrer" target="_blank">Learn more on our fraud protection page</a>.</p>
Message and data rates may apply. Enrollment is not required to be a member or apply for services. Messages may be sent by auto dialer to this mobile number.
- Text STOP to 23828 to opt out; text HELP to 23828 for additional information. See the Advia Credit Union Text Offers and Information Terms and Conditions and Privacy Policy.
- Text STOP to 877-626-9600 to cancel at any time. After, we will send you a message confirming you are unsubscribed, and you will no longer receive text messages from us. Text HELP to 877-626-9600 for assistance.
- Text STOP to 86940 opt out; text HELP to 86940 for additional information.
- Text STOP to 226563 to opt out; text HELP to 226563 for help.
- Text STOP to 44397 to opt out. See Terms and Conditions. See Member Account Agreement for more information.
- Text STOP to 48374 to cancel; text HELP to 48374 for help.