Phone Banking is Improving - Summer 2025
Banking will be even easier with Ava, your Advia Virtual Assistant. Simply ask Ava for the help you need using full sentences.
No More Codes
Simply ask Ava for information as you would when talking to a team member, such as:
- "What's my balance?"
- "Please tell me my recent transactions."
- "I want to transfer money."
- "I want to make a payment."
Ava is getting smarter every day. If Ava can’t answer your question, you can be connected to a live representative right away.
Getting Started
Step 1: Call 844.238.4228 and wait for Ava to greet you.
Step 2: Talk to Ava, using full sentences, for any inquiry.
Step 3: Ava will confirm your account number and other identifying information - and then provide transaction and balance details.
Enroll in Digital Banking
Traditional Phone Banking will be transitioning to Ava this Summer. Give our team a call at 844.238.4228 to learn more about your options for Phone Banking.
How Ava can help.
Simply ask Ava for information as you would when talking to a live representative. Here are some examples:
- "What's my balance?"
- "I want to transfer money."
- "I want to make a payment."
Ava is getting smarter every day! But if Ava can’t answer your question, you’ll be connected to a live representative right away.