Protect Plus

Protect Plus is a new security enhancement coming to Advia's Digital Banking platform. Once enrolled, it replaces one-time passcodes with push notifications to verify your identity (authentication). This advanced solution helps reduce fraud, and keep your account secure.

Protect Plus features you'll use:

  • Approve or reject high-risk actions right away
  • Use biometrics (your fingerprint or face) to sign in quickly
  • On desktop, sign in without a password (with native passkeys)

Protect Plus benefits you'll love:

  • Protect your accounts from online fraud
  • Bank with confidence anytime, anywhere
  • Seamless mobile experience

Not already enrolled in Digital Banking?

Enroll today and take advantage of secure tools designed to make everyday banking easier.

Download on the App Store Download on the App Store

Getting prepared to use Protect Plus is easy.

Check Device Compatibility

If enrolling on mobile, ensure that both the device OS and Advia app are current. If on desktop, ensure the device supports passkey authentication. For the best experience , we recommend completing your first login on mobile.

Do You Share a Login?

For those who share a Digital Banking login with an additional account owner, set up separate unique usernames and passwords. To do this, the unenrolled account owner must enroll using their own information.

Update Your Info

During enrollment, you will be prompted to enter a Secure Access Code. If you need to make updates to your secure access delivery number, call us or visit a local branch.

<p>We recommend enrolling on a mobile device for the best experience. If you’re enrolling on a mobile device, make sure you have the Advia Mobile Banking app installed and that your device is updated to the latest operating system version. </p><p>To check if an OS update is needed on a mobile device, follow these general instructions: </p><ul><li>Connect to WiFi </li><li>Before updating, ensure your device is backed up to avoid data loss</li><li>Open the Settings app on your device</li><li>Look for the <i>Software Update</i>&nbsp;or <i>System Update</i> section</li><li>Tap <i>Check for Update</i> or <i>Download and Install</i></li><li>Follow the prompts to complete the update process if needed</li></ul><p>If you login to Digital Banking on desktop‑only, ensure the device supports passkey authentication: </p><p><b>Check the PC’s operating system (OS) </b><br>Passkeys are supported on: </p><ul><li>Windows 10 or newer </li><li>macOS Ventura (13) or newer </li><li>ChromeOS (recent versions) </li></ul><p>If the OS is older, passkeys won’t be available yet. </p><p><b>Use a supported browser </b><br>Confirm you are using one of these browsers: </p><ul><li>Chrome </li><li>Edge </li><li>Safari (Mac only) </li><li>Firefox (recent versions) </li></ul><p>Older browsers or Internet Explorer do not support passkeys.</p>

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Do you still have questions about Protect Plus? We're here for you.

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