Account Updates

Our Systems Integration is Complete.

Thank you for your membership! We are excited to introduce even more advantages to you. Please review this page for updated information.

Quick Guide to Products & Service Access

Product or Service Additional Tips to Help Navigate Updates
Account Number

In late July, you were mailed a new account number that may be used to re-enroll with new Digital Banking and our Mobile app.

ATMs

You now enjoy unlimited fee-free access to all Co-Op and Alliance One ATMs (over 35,000 nationwide).

Automated Outgoing Payments

Automatic pre-scheduled payments tied to your Debit Card will need to be updated (using your new Debit Card number mailed in July). If your pre-scheduled payments are tied to your former AppleTree Checking directly, these will continue to work.

Automatic Transfers

Automatic transfers set up within Online or Mobile Banking did NOT transfer to your new Digital Banking (will need to be re-established).

Branches

You now have access to all Advia locations throughout Wisconsin, Illinois and Michigan. You also have access to a shared branching network nationwide.

Card Hub

Following re-enrollment with new Digital Banking, visit Digital Banking>My Cards>Card Management to set up new card alerts and controls, schedule travel notices, or turn your card on/off for purchases. Current Card Hub settings will not transfer over to Card Management.

Checks

You may continue to use your former AppleTree checks. Call or visit us for a FREE replacement box. You’ll only be able to see cleared Advia checks in your new Digital Banking, so ordering FREE new checks is an important step to take.

Debit Cards

Members with a Savings account only tied to their Debit Card received an ATM-Only Card. This card may still be accessed at ATMs to make deposits and withdrawals. Consider opening a new Checking and obtain an instantly issued Debit Card to be able to make ongoing purchases wherever Visa® is accepted. If you haven’t already, please activate and begin using your new card (must call from phone number held on account to activate and set updated PIN).

Direct Deposit

No Action Required! Direct Deposit to your account will continue without interruption. Though your account number has changed, we will continue to honor Direct Deposits established with your former ATCU account and routing information.

Only when setting up any new Direct Deposits following August 4, use your new Advia account number MICR (located at the bottom of your new Advia checks as well as within Digital Banking) and Routing Number (272483633).

Loans

Members with a loan or line of credit will receive separate notification related to any payment due date change or other adjustments to terms.

Effective August 4, all credit related activity will be reported to all major credit bureau agencies – TransUnion, Equifax, Experian.

Any pre-scheduled and automatic loan payments (other than mortgage related) set up on your account at the time of loan origination will continue following our systems integration, however, those set up via Online Banking will need to be re-established.

See Mortgages section below for updates regarding these types of loans.

Member Service Access by Phone

You may continue to call your local branch. In Fall of 2025, phone access to transition to our expanded Member Contact Center and Ava (Advia’s Virtual Assistant).

Mortgages

In August, members with mortgage loans will receive notification introducing you to our partner Mortgage Center, including updated account number information and payment instructions.  Please see our Mortgage Transition Guide for answers to Frequently Asked Questions.

Mobile Check Deposit

Once enrolled within our new Digital Banking (see Online & Mobile Banking for enrollment instructions), you’ll be able to use Remote Deposit Anywhere (RDA) as your mobile check deposit tool.

Online, Text & Mobile Banking

IMPORTANT: Your previous automatic transfers set up online and Mobile Banking activity WILL NOT transfer to your new Digital Banking.

Enroll into new Online/Digital Banking. You’ll need the following to enroll: New Account Number, Social Security Number (or EIN), Date of Birth, Zip Code and Last Name. To complete the login, you’ll receive a 6-digit Secure Access Code to your phone or mobile text (must be on system with Advia prior to enrollment). Joint account holders may enroll separately for account access (must also have valid phone number on file to receive 6-digit Secure Access Code).

Mobile Banking users – Please delete your old ATCU Mobile App and download Advia Credit Union’s mobile app on Google Play Store or iTunes (you may also find the download link at www.adviacu.org).

Statements and e-Statements

Your statement and e-statement for period ending July 31 will be sent to you via mail. Your August statement, received in early September, will have a new look (easy navigation instructions will be provided). If you need a copy of an old statement after August 4, please contact us.

IMPORTANT UPDATE: You were un-enrolled with e-Statements (if previously enrolled). Once you enroll in new Digital Banking, you are urged to re-enroll with e-Statements (available within the Services tab)

Teller Express (24-Hour Phone)

You may enroll in Digital Banking or call us for account updates. You may also call 844.238.4228 to access AVA, Advia’s Virtual Assistant, for account information. Visit adviacu.org/phonebanking to learn more.

Wire Transfers

All wires performed should now be sent using the Advia Incoming Wire Instructions: adviacu.org/wire-transfer.

Outgoing Wires - Domestic and International: Cut off times for outgoing wires are 2:30 p.m. CT for domestic and 12:30 p.m. CT for international). Visit adviacu.org/wire-transfer for instructions.

NEW! Advantage Plus Checking Rewards

Automatic Benefit for One Year for Consumer Account holders!

All personal account holders are automatically earning our greatest Advantage Plus Rewards for a period of one year – through August 31, 2026! This means huge savings – like earning higher yields on your Checking and (if opened) Advantage Plus High Yield Savings account. Plus, you’ll be eligible for added bonuses on your new Certificates of Deposit (opened on or after August 4, 2025), discounts on select new personal loans (obtained on or after August 4, 2025) and other rewards. Visit our Advantage Plus Rewards page to learn more.

Have Questions? We’re Here to Help!