Visa® Alerts at your fingertips.
Advia has partnered with Visa® to provide you a helpful online tool that allows you to be immediately notified when your Credit Card or Debit Card has been used for a purchase. You set the guidelines of how and when you’ll be alerted. Plus, you can choose to be notified by text message or email. We suggest setting up all the following for maximum security:
- Purchases over a specified dollar amount
- Purchases made outside the U.S.
- Online & phone purchases (without your card being present)
Mobile and device security.
Being secure while you're on the move is very important.
Accessing your account online is a great way to know what’s going on with regard to account activity, but here are some tips to stay safe:
- Don’t access financial accounts through public Wi-Fi networks such as retail shops and public libraries
- Don’t store passwords or other sensitive information on your PC, mobile device, or in an app that could be accessed by another person in case your device is lost or stolen
- When you finish accessing your account digitally, always sign off rather than simply closing the browser
- Share your phone? In this case, we do not recommend using fingerprint authentication or Apple’s Face ID® feature to authenticate. When this type of authentication is enabled, any person with a saved fingerprint registered on your phone may be able to log in to your Digital Banking app, view account information, and perform transactions
Identity theft – your recovery action plan.
If you have been a victim of identity theft, there are steps you can take to ensure your financial well-being. Below you will find a summary of the steps recommended by the Federal Trade Commission.
1 - Contact Creditors and Financial Institutions
If the fraud occurred at a business, contact that establishment immediately. Then follow up with your financial institutions, creditors and other service providers to update payment and account information.
2 - Contact a Credit Bureau
- By contacting Experian, TransUnion, or Equifax, you can place a fraud alert on the affected account(s) and they will contact the other two institutions.
- Experian.com/fraudalert – 1.888.397.3724
- TransUnion.com/fraud – 1.800.680.7289
- Equifax.com/creditreportassistance – 1.888.766.0008
3 - Report It
Contact the Social Security Fraud Hotline, local law enforcement agencies, and the Federal Trade Commission to report the incident.
4 - Monitor and Correct
It is important to continue to monitor your credit report and accounts after identity theft. In addition to monitoring, now is the time to start correcting any debts that occurred because of the fraud and have your identification cards reissued.
Advia Credit Union is here to help if you have been a victim of identity theft. You can connect with Advia immediately by calling us 24 hours a day.