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Telephone Banking

Telephone Banking

Connect to your account 24/7.
Check balances Make payments Transfer checks Review recent activity And more!
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Getting Started

Get up-to-minute account information as well as transfer money, hear recent transactions, and so much more!

Step 1:

Call 844.ADVIA.CU, and select Option 6, or just say “Phone Banking”. Please have your Member ID (your Advia account number) and your Personal ID (last 4 digits of your primary account holder’s Social Security Number).

Report the claim within 90 days

Step 2:

You’ll be asked to choose from the following initial menu: 1 – Select an account to work with, 2 – Transfer money, 3 – More choices (from here you may change your PIN).

The automated phone system will walk you through options based on the account types you hold.

1

Step 1:

Call 844.ADVIA.CU, and select Option 6, or just say “Phone Banking”. Please have your Member ID (your Advia account number) and your Personal ID (last 4 digits of your primary account holder’s Social Security Number).

2

Step 2:

You’ll be asked to choose from the following initial menu: 1 – Select an account to work with, 2 – Transfer money, 3 – More choices (from here you may change your PIN).

The automated phone system will walk you through options based on the account types you hold.

View Phone Guide

Changing Your PIN

Select 1 – Change PIN and enter your NEW 4-digit PIN.
Re-enter the same 4 digits.
You’ll receive confirmation that your PIN has been changed.
Select ‘#’ to return to the previous menu, or simply end your call.
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