Customer Monitoring

Routing Number: 272483633

Our Service Promises

Guided by Our Core Values

Guided by our mission to provide financial advantages, Advia Credit Union proudly serves the financial needs of members throughout Michigan, Illinois, and Wisconsin. Our dedicated team and operating principles uphold our core values of acting with integrity, driving progress, building and strengthening relationships, and keeping people at the core.

Real Advantages for Real People.™

Advia Credit Union’s central philosophy is to conduct business in ways that benefit others in terms of financial advantages.

We define “real advantages” as competitive deposit and loan rates as well as low-cost financial tools that help members save money. We continually invest in new digital technology with the goal of helping people save time. We are driven to expand our geographic footprint to help more individuals, families, and businesses throughout our defined field of membership have access to competitive financial services. And finally, we are committed to giving back to those we serve and in our communities through volunteerism, sponsorships, grants, and donations.

We consider “real people” as just that – the everyday people we know, serve, and employ. It includes area individuals, families, and businesses. It includes our team and vendor partners. And it includes embracing a diverse, equitable, and inclusive culture which celebrates those with varying income levels, educational and cultural backgrounds, age differences, religious beliefs, ethnic and racial diversity, and all gender and sexual orientations.

Our core values provide the foundation for our team culture and brand attributes which separate us uniquely in the marketplace by delivering exceptional convenience and service experience.

Every business decision we make rests within the framework of these values. Furthermore, when external economic, cultural, societal, and political forces bring into question how we respond as an organization, we look to these for guidance. To say “our core values mean everything to us” is an understatement.

Build & Strengthen Relationships

Being the best of who we are by connecting with others around us.

Being visible and active within our communities through volunteerism (committing up to 16 hours each year of paid time for full-time team members to volunteer locally).

Engaging in local sponsorships, financial literacy initiatives, and Advia Foundation Advancing Lives Grants each year in all communities we serve.


Identifying members who have opportunity to save money by transferring higher interest rate loans from other financial institutions, regularly saving $3,000 or more on average over the life of the loan transferred.1

Keep People at the Core

Delivering extraordinary service.

Surveying our members regularly following branch, phone, and digital service interactions to look for better ways to meet their needs.

Working as a Community Development Financial Institution (CDFI) to help bring low-cost financial solutions, delivering responsible, affordable lending to help low-income, low-wealth, and other disadvantaged people and communities.

Engaging our team in regular training regarding cultural diversity, equity, and inclusion; and creating an environment for both our team and members to feel recognized and respected for their unique characteristics and differences.