Visa® Online Payment Protection

Visa is constantly working to protect your payment information.

Visa’s global fraud rate is less than six cents for every $100 transacted. Here are some ways Visa protects you from fraud when you shop online:

When shopping online, information about your device can help refine fraud detection analytics, making online purchases even safer.
Replaces your card info with a digital account number or “token" which doesn't carry specific card details; can be used to keep your payments secure.
Visa's payments network uses advanced fraud monitoring systems to prevent fraud. Every transaction processed is analyzed to identify and stop fraud.
This protects data as it travels payment systems, locking sensitive account info as it's being processed. It can’t be read and reused if compromised.

Report Fraudulent Activity

If you notice suspicious or potentially fraudulent activity on your account, please contact us immediately. If contacting us during normal business hours, please call 844.238.4228. Outside normal business hours, please call 833.371.8977.

Report Lost/Stolen Card

Can’t find your card? Don’t delay – if you think your card may be lost or stolen, report it to us immediately at 844.238.4228. We can place a temporary hold on your card while you look for it or cancel it so you can get a new instantly issued card at any of our branch locations.

Travel Notification

To allow you uninterrupted access to purchases while traveling, and to help in our fraud prevention efforts, consider setting up a Travel Notification. You can do this through the Cards menu in Digital Banking, by calling us at 844.ADVIA.CU, or by visiting any branch.